Privacy Policy

Puffin Cottage Holidays welcomes you to use our website This Privacy Policy is here to explain how certain information about you is used and processed and who it is shared with. By using this site and placing orders, you are agreeing to your information being used as described here.

Any changes to our Privacy Policy will be posted here. In continuing to use this site after any changes have been posted, you are agreeing to any revisions that have been made. If you do not agree with this Privacy Policy please do not use this website.

Your Personal Information

Some of the personal information that we may collect from you is your name, address, telephone number, email address and any other information that you provide to us which may identify you. Personal information of this sort is protected under data privacy and other laws and we would like to assure you that all your personal information which you disclose to us will, at all times, be used in accordance with such laws.

There is other information that we may also collect from you which does not personally identify you but which may be unique to you. An example of this information is your IP address, information regarding the country you are browsing in and information regarding the website that led you to our site and which pages you have visited on our site.

When Will We Collect Your Information?

Below are examples of when your personal information will be collected by us:

  • When you place an order
  • When you sign up to our newsletter
  • When you request a brochure
  • When you fill in any of our contact forms
  • Anytime that you disclose your personal information to us through our website

How Do We Use Your Personal Information

Below are the ways in which we may use your personal information:

  • In order to process and complete orders placed through our website and online booking system
  • To improve our products and services
  • In order to deal with any complaints or enquiries made by you
  • To send you information via email of any special offers and promotions or information that may of interest to you
  • Where requested, to send you newsletters via email
  • For the purposes of internal record keeping

In order to opt out of any of the above correspondence please email us at

Under the Data Protection Act 1998, you can request personal information which we hold about you. If you would like to request this information please contact us using the information on our 'contact us' page. A small admin fee will be payable.

We will not share you personal information with third parties unless we have your permission to do so or we are required to do so by law.

Security Of Your Personal Information

We are committed to ensuring that your personal information is secure and strive to take all reasonable steps to protect it. All of your personal information which is collected by us is stored on a secure server.


A cookie is a small file which is stored by your browser on your computer's hard drive. We use cookies for statistical analysis purposes. You can choose to accept or decline cookies - most web browsers automatically accept cookies but you can usually modify your browser to decline cookies if you wish.

Links To Other Websites

Our website may contain links to other websites which we have no control over. Once you have used these links to leave our website we are no longer responsible for the content or for the protection and privacy of any personal information you disclose to these websites. We encourage you to familiarise yourself with the privacy policy of any website you visit.


Any images used on this site are the property of Puffin Cottage Holidays and must not be taken or used without permission.